Are you ready for your next step? Rockfield is looking for an enterprising Community Manager for two residential locations in Eindhoven. One location consists of 200 homes and the other of 333 homes.
Are you excellent in speaking and writing Dutch, then we are looking for you!
Read here the Dutch version of this vacancy
What does your day as a Community Manager look like?
You start your day with a cup of coffee with your immediate colleague in Eindhoven, during which you discuss the work/planning for that day. After reading your emails, you make a list of the questions that need to be answered and prioritise them. Just as you are about to respond to the emails, a tenant arrives at your door with a technical question. You quickly decide what takes priority. After dealing with your emails, you also have a meeting with your colleagues and you still have to rent out the vacant properties, so it’s a busy day!
In the afternoon, you change locations because you need to give a supplier access. After that, you help a number of tenants with their departure. Within 24 hours, you organise a thorough cleaning and technical check for the vacant properties and draw up a report so that the new tenant can be properly on-boarded the next day.
… It’s now cocktail hour. The Meet-Your-Neighbour event that you organised together with a few tenants has just started. Nice music, time to relax… a new resident approaches you and asks if it’s possible to organise a jam session in the community room. Sure! You agree to discuss it further tomorrow.
Now it’s time to enjoy the fact that, despite all the hustle and bustle and unexpected twists and turns, you were still able to complete your schedule for the day. Your residents are clearly enjoying the drinks and you can look back on the working day with satisfaction.
This makes the job special!
We like to be open and clear about what the position entails: it is a varied and independent position in which you work closely with your immediate fellow Community Manager on location. In addition, you will have many -online- contacts with suppliers, tenants and your colleagues at our other locations.
You coordinate, facilitate, act as a source of information and organise. Every day, you answer a wide range of questions from tenants. You encourage residents to get involved in the shared living environment on our online platform. In addition to organising fun activities for and with residents, you sometimes have to address issues such as non-compliance with rules or late payments. The resident you address will be the same person you meet again the next day at an activity. Variety is the spice of life!
Are you…….
An energetic and organised personality, who stands firm, is stress-resistant, prioritises. You can alternate management activities with creating involvement with tenants to make it a pleasant living environment together? Then we would like to meet you to become the new Community Manager in Eindhoven!
What do you have to offer as a Community Manager?
Your competences and experience are important to us:
- 2 to 4 years’ work experience with guests: experience in hospitality rental and resident affairs, work experience in brokerage or real estate. (For example: shift leader, duty manager, hotel supervisor, assistant manager, resident manager, guest/services manager, reception team leader),
- You maintain an overview, set priorities and ensure that everything runs smoothly.
- You have a customer-focused attitude: digital and face-to-face.
- Communication strong: you can manage expectations and requests for help.
- You will oversee proper execution of facility services and supervise technical reports.
- You are proactive, can work and make decisions independently.
- You are capable of careful administration: you monitor leases, identify arrears.
- You are fluent in Dutch and also speak English.
- You are available 40 hours a week.
We offer you:
- Competitive salary, €3,000 for a full-time 40-hour working week
- 13th month with good performance
- 8% holiday allowance and good pension
- Flexible working hours, you manage your own schedule
- 28 holidays
- OV-business annual card (public transport)
- Laptop and phone
- Education and training opportunities to develop further in your role and as a person.
- Regular fun company outings and gatherings: from duck races to barbecues or a fun night out with your colleagues.
Who are we?
Rockfield Real Estate develops, operates and coordinates co-living concepts under the labels The Cohesion and Stunest. We now have 11 locations with more than 4,500 homes operational in the Netherlands. Visit our company website www.rockfieldrealestate.com and our rental platform www.roofz.eu for more information.
The Cohesion
The Cohesion is a co-living concept and now has 10 locations operational in the Netherlands. The Cohesion locations are built for those who are willing to live together with like-minded people in one building. For us, co-living means living, working, exercising and socialising in a building where there is enough space for “togetherness” but also for “individuality”. We believe in a strong community with a strong sense of sustainability, social interaction, well-being and ambition.
More information about The Cohesion and its members can be found on The Cohesion website and social media channels. Like what you see? Then read on, because we invite you to join us in this co-experience.
Want to know more?
For more information about the position, please call or send a text message to Iris Gambirasio, Community Manager, on 0615553280.
