Are you welcoming, organised, good at administrative tasks, and do you speak and write Dutch fluently? Do you enjoy a varied role in which you provide support both in the office and on site? Then this role is perfect for you.
What does a typical day look like for you as an Office Host – Community Assistant?
As an Office Host – Administrative Community Assistant, you’ll act as a vital link between our head office in Amsterdam and our residential sites. You’ll ensure the office looks professional and is well organised, act as the first point of contact for visitors and colleagues, and assist with a range of administrative and operational tasks. You’ll also support our Community Managers on site to ensure everything runs smoothly there too.
It is a varied role for someone who likes to keep track of things, works independently and thrives on variety.
What are you going to do?
In this role, you will combine three areas: office support, administrative support and support at residential care homes.
Hospitality and office support
You will be the face of our head office in Amsterdam and will ensure a professional and warm welcome.
You:
- You are the first point of contact for visitors, colleagues and suppliers
- Welcomes guests in a warm and professional manner
- Ensures that the office is tidy, well-maintained and well-organised
- Keeps track of day-to-day office operations
- Provides support with administrative and organisational tasks
Administrative support
In addition to your role in the office, you will assist your colleagues with administrative and organisational tasks.
You:
- Provides administrative support to colleagues from head office
- Processes and manages administrative tasks carefully and in an organised manner
- Monitors the progress of tasks and ensures that work is completed on time
- Provides support with planning, communication and general back-office tasks
- Answer tenants’ questions or forward them to the relevant colleague
On-site support for Community Managers
You will also be supporting our Community Managers at the residential sites. This means that you
will be on site regularly to help with day-to-day operations.
You:
- Assists Community Managers with administrative and operational tasks, including: carrying out inspections, welcoming new tenants and granting access to suppliers
- Helps with practical matters that ensure work on site runs smoothly
- Steps in where needed and helps to ensure a professional and service-oriented experience for tenants and visitors
Who are you?
You are someone who values structure but also copes well with change. You work
meticulously, take the initiative and enjoy supporting your colleagues. You have a
good sense of what needs prioritising and switch easily between different tasks and locations.
You recognise yourself in the following:
- You are welcoming, presentable and service-minded
- You work with precision and have strong administrative skills
- You are good at planning and setting priorities
- You work in a structured manner and keep track of everything
- You are proactive and can identify what needs to be done
- You are able to work well independently, but also work well as part of a team
- You don’t mind travelling to different residential locations
- You enjoy a varied working day
- You speak and write Dutch and English well
What are you bringing?
- Equivalent to Level 4 of the Dutch senior secondary vocational education (MBO) or higher vocational education (HBO) in terms of working and thinking skills
- Preferably a degree in hospitality, facility management, hotel management, tourism, administration or a related field
- Experience in a support role, for example as a receptionist, host/hostess, front-office assistant, administrative assistant or in a similar role
- Good knowledge of Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams
About us
Rockfield Real Estate invests in, develops and manages property. With our housing concepts
The Cohesion and StuNest, we offer tenants more than just a home. We create places
where service, experience and quality take centre stage.
We now have several sites up and running in the Netherlands and continue to grow, with new
developments taking place across the country. From our head office and our sites, we work every
day to ensure a pleasant experience for tenants, colleagues, suppliers and visitors.
What do we offer you?
- A competitive salary of €2,500–€2,700 for a full-time 40-hour working week, commensurate with your experience
- A varied role with a lot of responsibility
- A full-time working week of 40 hours
- 28 holidays
- 8% holiday pay
- A pension scheme
- A Public Transport Business Card
- A laptop and a phone
- Education and training opportunities
- Regular fun company outings and get-togethers
- Opportunities for progression to Junior Community Manager
Practical information
- Location: Amsterdam, easily accessible by public transport
- Ideally, you should live within a 20-kilometre radius of Amsterdam
- Travelling by public transport is no problem for you
- Travel to our residential sites is part of this role
Enthusiastic??
Does this varied role appeal to you? Would you enjoy working in a role that
combines hospitality, administration and on-site support? If so, we’d love to
meet you.
For more information, please contact Iris Gambirasio on 06-15553280, or send your
application to iris.gambirasio@rockfieldrealestate.com.
